Payment and Refund Policy

1. Introduction

This Payment and Refund Policy applies to the Jainism app ("Application") developed by Inroys ("Service Provider"). The purpose of this policy is to provide users with clear information about the payment and refund process.

2. Payment

2.1 Payment Methods

We accept various payment methods, including credit cards, debit cards, net banking, and other third-party payment gateways. Depending on the payment method you choose, additional terms and fees may apply.

2.2 Payment Process

All payments you make will be processed immediately after your provided information is verified. Once the payment is confirmed, you will receive a confirmation email at your registered email address.

2.3 Security

Our payment processes are secure and encrypted to ensure the safety of your financial information. Please note that we do not store your payment details; all transactions are processed by third-party payment gateways.

3. Refund Policy

3.1 Non-Refundable Payments

All services provided and products ordered through the Application are non-refundable. Once a payment is made, it cannot be refunded. This policy is in place to ensure we can provide you with the best possible service.

3.2 Service Errors

If you encounter any errors or issues with the service, please contact our customer support immediately. We will make every effort to resolve your issue.

3.3 Exceptions

Refunds will only be issued in cases where an overcharge has occurred due to a mistake by the Service Provider under special circumstances. In such cases, please contact our customer support, and we will investigate the matter.

4. Dispute Resolution

4.1 Dispute Resolution Process

To resolve any disputes, please contact our customer support first. If we are unable to resolve your dispute, the matter will be settled in accordance with Indian law.

4.2 Non-Refundable Payments

Since all payments are non-refundable, it will be considered when resolving any disputes that payments will not be refunded.

5. Contact Information

If you have any questions or concerns about this Payment and Refund Policy, please contact us:

• Email: contact@jainism.me
• Phone/WhatsApp: +91 926 108 1008